🖤90-DAY GUARANTEE
Every Hokuro order is covered by our 90-Day Guarantee. If something is wrong with your order, we'll make it right.
WHAT'S COVERED
- Defects in the garment or the print (peeling, cracking, loose seams) that show up within 90 days of delivery.
- Items that arrive damaged.
- A wrong item or wrong size sent by us.
- Orders lost in transit.
The guarantee applies to every item, sale items included.
HOW WE MAKE IT RIGHT
Email support@hokuroclothing.com with your order number and a photo of the issue. Once we confirm it, we'll send you a free replacement or refund the affected item, at no cost to you.
WHAT'S NOT COVERED
- Normal wear and tear, or damage caused by not following the care instructions.
- Changing your mind or ordering the wrong size. These are returns, and they follow our Refund Policy.